Privacy Policy of Geruite Bangladesh

At Geruite Bangladesh, your privacy and the protection of your personal information are extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, interact with our services, or purchase products such as generators, accessories, or spare parts. By using our website and services, you agree to the terms described below.

1. Information We Collect

We may collect different types of information depending on how you interact with us:

• Personal Information: When you place an order, request a quotation, apply for a job, or contact us, we may collect your name, phone number, email address, company name, and billing details.
• Payment Information: For purchases, we may collect bank transfer details, credit/debit card information, or installment plan records. Payment processing is done through secure and verified channels.
• Technical Information: When you visit our website, we automatically receive data such as your IP address, browser type, device details, and browsing behavior through cookies or analytics tools.
• Communication Records: Any email, call, or message exchanged with our support or sales team may be stored for training and quality assurance.

2. How We Use Your Information

The data we collect is used strictly for business purposes and to enhance your experience with Geruite Bangladesh. Uses include:

• Processing and fulfilling product orders.
• Delivering and installing gensets at customer sites.
• Providing after-sales support, warranty claims, and emergency service.
• Responding to inquiries and offering technical advice.
• Personalizing marketing communications, promotions, or newsletters.
• Improving our website functionality and services through analytics.
• Reviewing job applications and managing recruitment.

We never sell your personal data to third parties.

3. Sharing of Information

We may share your information only in the following circumstances:

• Service Providers: With logistics, delivery, or installation partners who assist in completing your orders.
• Payment Gateways: With trusted financial institutions to process secure transactions.
• Legal Compliance: If required by law, regulation, or government authority.
• Business Operations: In case of audits, mergers, or acquisitions, but only with strict confidentiality agreements.

4. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences during future visits.
• Track website performance and analyze visitor behavior.
• Display relevant ads or offers.

You can choose to disable cookies in your browser settings, though this may affect some features of our website.

5. Data Security

We implement strict security measures to protect your personal information from unauthorized access, alteration, or disclosure. These include:

• Secure servers and firewalls.
• Encrypted communication for sensitive transactions.
• Limited access to personal data within our organization.

While we do our best to safeguard your data, no online transmission can be guaranteed to be 100% secure.

6. Your Rights

As a user of our website and services, you have the right to:

• Request access to the personal information we hold about you.
• Ask for corrections if your data is inaccurate or incomplete.
• Request deletion of your personal data (subject to legal and contractual obligations).
• Opt out of receiving marketing emails by clicking the unsubscribe link or contacting us directly.

7. Retention of Information

We retain your personal information only as long as necessary to provide our services, comply with legal requirements, or resolve disputes. Once data is no longer required, it will be securely deleted or anonymized.

8. Third-Party Links

Our website may contain links to external websites, such as manufacturers, certification bodies, or payment processors. Please note that we are not responsible for the privacy practices or policies of these third parties. We encourage you to read their policies before providing any information.

9. Children’s Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with data, please contact us immediately so we can remove it.

10. Changes to This Policy

Geruite Bangladesh may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Any updates will be posted on this page with the revised “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Service- +8801813298888
Sales- +8801819116651
Email: info@geruite.com.bd
Address: Lift: 6th, House : 26 Union Nahar Square, Road : Sonargaon Janapath, Sector : 13,  Uttara, Dhaka – 1230, Bangladesh .